Thermostats for water heaters · Sofia, Bulgaria +359 888 923 451 rast@rastbg.com Online shop BG/EN
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Frequently asked questions

Short answers to the questions we are asked most often.

What is the difference between a thermostat and a thermal cut-off?

A thermostat keeps the set water temperature. A thermal cut-off takes no part in normal operation — it cuts out only in a fault. In our KTTO both functions are combined: control from 20 to 72 °C and protective cut-out at 80 °C.

What does a two-pole thermal cut-off mean?

That live and neutral are broken simultaneously, leaving the appliance fully isolated from the mains. TOBS-D and TOS-D are two-pole.

The thermal cut-off has tripped — will it reset itself?

It depends on the type. TOBS-D is non-resetting. TOS-D restores itself once it cools below 40 °C. Frequent tripping usually means a faulty thermostat.

Can the trip temperature differ from the standard?

Yes. The trip temperature is made to customer specification. Our standard settings are 75 °C for TOBS-D and 60 °C for TOS-D.

What are the three KTTO variants?

They differ in the position of the current-carrying terminals: TYPE 1 for direct connection, TYPE 2 for indirect connection allowing contactor control, TYPE 3 with an output for an indicator lamp.

Do you make parts from a sample, without a drawing?

Yes — that is the usual way we work with resins and silicone. You bring the original part and we make a silicone mould and cast polyurethane copies.

At what quantity is an injection tool worth it instead of casting?

A silicone mould takes days and costs a fraction of an injection tool, so casting wins for prototypes and small series.

Describe the job — we will answer with a quote

A production component, a part to cast or to print — send us the requirements, the quantity and the deadline.